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IVR Services Provider in Badaun
WEB BASED PLATFORM
Manage your account from any location with our web-based system. Enjoy the flexibility and convenience of operating your account remotely, ensuring you stay connected and in control no matter where you are.
BRAND IMAGE
Your IVR system is more than just a tool—it's a reflection of your brand image. By using a professional IVR, you enhance your business presence and create a positive impression on your customers.
LEAD GENERATION
By separating your sales and support departments, you can efficiently manage incoming calls and foster trust with your customers. This approach ensures smoother call entry and builds a more reliable customer experience.
TIME SAVING
Implementing an IVR platform significantly cuts down on regular task time in a call center. By automating routine processes, your team can focus on more critical tasks, enhancing overall productivity and customer satisfaction.
FLEXIBILITY
Effortlessly redirect your calls from one number to any other number. Our system ensures smooth and hassle-free call forwarding, keeping you connected at all times.
COST EFFECTIVE
We offer coverage for 95% of networks worldwide, ensuring you stay connected wherever you go. Enjoy the best prices and unparalleled service quality with our extensive network reach.
HOSTED IVR FEATURES
Discover the advantages of our Hosted IVR system, designed to enhance your business operations. From seamless call routing to real-time analytics, our IVR features make managing customer interactions more efficient and effective.
WELCOME MESSAGE
Greet your clients with customized welcome messages that add a human touch. This approach creates a positive first impression and provides an exceptional experience for your customers.
NEVER MISS ANY CALL
Every call counts. Ensure you never miss a call with instant email notifications for all missed calls. We guarantee you stay connected and informed, every time.
INTELLIGENT CALL ROUTING
Simplify the process for your incoming callers by creating clear, department-specific paths. This approach ensures that customers can easily navigate to the appropriate department, enhancing their overall experience.
MULTIPLE EXTENSIONS
Our system offers multiple extensions for a single IVR number, enabling department-wise staff to attend calls efficiently. This setup not only streamlines your operations but also boosts customer satisfaction and enhances your business.n.
NUMBER CHOICES
Netkosh lets you use your current number for Hosted IVR, activated in just 60 seconds. Enjoy the flexibility to change your number at any time, ensuring a seamless and personalized experience.
SMS AND EMAIL NOTIFICATION
Receive real-time notifications via SMS and email. All numbers are securely stored in your web control panel, allowing for easy access and enabling bulk SMS broadcasting for efficient communication..
MORE FEATURES INCLUDE
MUSIC ON HOLD
Instead of leaving customers waiting in silence while your executives are on another call, activate the Music on Hold feature. This will play pleasant waiting music, ensuring a more enjoyable experience for your customers.
CALL FORWARDING
Our robust call forwarding system ensures you receive all your calls on a designated number, instantly, no matter where you are in the world. Say goodbye to missed calls with our seamless, reliable service. Does this align with what you were looking fo
ADVANCED AND SMART REPORTING
Real time Log reports, Agent reports, Webhook Response, Traffic report, CRM report: All these on one single platform. Real time tracking of each and every call.
TTS (TALK TO SPEECH)
Integrating this tool has greatly accelerated the overall process. Simply type your text, effortlessly convert it into a voice format, and you’re ready to go. It’s quick, easy, and efficient.
STICKY AGENTS
Experience uninterrupted conversations even if your call gets disconnected. Our Sticky Agent feature ensures you are reconnected with the same agent when you redial, offering a continuous and smooth communication experience.
RINGTONE
Ditch the old "Tring-Tring" and let your customers enjoy soothing music as they wait for the IVR to connect. Make every visit pleasurable and leave a positive impression.
CONTACT LIST
Build a contact list and integrate it with your IVR system to simplify report management. Retrieve reports easily by the name listed in your contact directory, streamlining your workflow and keeping your data organized.
REAL TIME REPORTING
You can easily get complete report of all calls in web based control panel for detailed analysis of IVR. Track your statistics & reports in real time.
