CHANNELS
Unlimited channels ensures reception of every call.
LOCAL DATACENTER
Our own datacenter ensure high uptime and better network.
AUTO REPLY
With advance system send auto reply as Email or SMS.
CONTACT LIST
You can easily manage and map your contact list for personalization.
TRAI
We follow TRAI guidelines strictly without any flexibility.
CUSTOM API
Use API for advanced integration and flexibility.
MISSED CALL FEATURES
Netkosh delivers an innovative, user-centric platform designed to elevate your business. Seamlessly integrating missed calls with services such as SMS, toll-free numbers, and IVR, Netkosh ensures your advertising efforts are highly efficient, ultimately maximizing your conversion rates. By adopting our solution, you can rest assured that your business growth is in capable hands. Experience the difference with Netkosh, where cutting-edge technology meets user-friendliness to drive unparalleled success.
BULK NUMBERS IN SERIES
We cater to your needs by offering a comprehensive collection of contact number series. Leverage these numbers to enhance your business promotion or brand and service visibility. Trust in our resources to boost your marketing efforts and reach a wider audience effectively. Discover the ultimate solution for your business growth with our top-notch contact number series.
PUSH AND PULL HTTP API
Netkosh offers both push and pull HTTP APIs to streamline your operations. When a call is received, the system promptly pushes the caller's number to your server. Additionally, you have the flexibility to retrieve our number at any time using straightforward HTTP APIs. Experience seamless integration and efficient data handling with Netkosh's reliable API solutions.
AREA WISE NO. DISTRIBUTION
We will provide you area wise number selection as per your requirement. It will surely improve your local presence to get local customers.
MULTIPLE EXTENSIONS
We provide multiple extensions on a single IVR number based on department wise staff to attend calls. IVR improves your business & customer satisfaction.
NOTIFICATION VIA SMS & EMAIL
Receive instant missed call notifications through SMS and emails with our advanced system. Additionally, we securely store all your data on your web control panel, allowing you easy access and the ability to broadcast bulk SMS whenever needed. Our service ensures you stay informed in real-time and have full control over your communication strategies. Enhance your business efficiency with our comprehensive data management and notification solutions.
SMS AND EMAIL NOTIFICATION
Receive immediate notifications through SMS and email with our advanced system. All numbers are securely stored on your web control panel, giving you easy access for further use and enabling bulk SMS broadcasting. Stay connected and manage your communication effectively with our reliable and efficient notification and data storage services. Maximize your business outreach and enhance your operational efficiency with our comprehensive solutions.
MORE FEATURES INCLUDE
MUSIC ON HOLD
Ensure your customers are entertained while they wait for an available executive. Activate "Music on Hold," which plays pleasant waiting music during hold times. Avoid the risk of customer dissatisfaction with silence and provide a more engaging experience. Let your customers know their call is important with our calming hold music solution. Keep them engaged, even when they have to wait, with our "Music on Hold" feature.
CALL FORWARDING
Our advanced call forwarding system ensures that you never miss a call, no matter where you are. You can easily forward all incoming calls to a specific number instantly, anywhere across the globe. Stay connected seamlessly with our reliable call forwarding feature and never miss an important call again. Enjoy uninterrupted communication with our powerful, world-wide call forwarding service.
ADVANCED AND SMART REPORTING
Access a comprehensive suite of reports including real-time logs, agent performance, webhook responses, traffic analytics, and CRM data—all in one convenient platform. Our system ensures real-time tracking of every call, providing you with detailed insights and full visibility into your communication activities. Stay informed and make data-driven decisions with our integrated reporting and tracking solution.
TTS (TALK TO SPEECH)
By incorporating this tool, the entire process has become significantly faster. Now, you can effortlessly type your text and convert it into a voice format, making it ready for use in no time. This enhancement ensures a seamless experience, streamlining your workflow and saving precious time. Enjoy the convenience and efficiency brought by this advanced text-to-voice conversion tool.
STICKY AGENTS
Did your call drop while you were speaking with an agent? No worries—our Sticky Agent feature ensures you will be reconnected with the same agent when you call back. This system maintains continuity in your conversation, providing a smoother and more efficient customer service experience. Enjoy the peace of mind that comes with knowing you won't have to start over from scratch. Stay seamlessly connected with our Sticky Agent technology.
RINGTONE
Swap the conventional "Tring-Tring" with delightful music for your customers while they await IVR connection. Enhance the call experience by letting your visitors enjoy pleasant tunes, making their wait more enjoyable. Elevate your customer service with an engaging and entertaining approach that keeps your callers happy and satisfied. With this feature, ensure a memorable and positive interaction even before the conversation begins.
CONTACT LIST
Create a contact list and associate with your IVR to get managed reports wherein you can fetch the reports through name as mentioned in contact list.Create a contact list and associate with your IVR to get managed reports wherein you can fetch the reports through name as mentioned in contact list.
REAL TIME REPORTING
Get detailed IVR call reports via our web-based control panel. Real-time tracking of statistics and reports ensures comprehensive analysis. Maximize insights with ease.